IPOP Solution ("we", "us", or "our") operates the SmartCounter Display application ("the App").
SmartCounter Display is an Android TV application used by businesses to display counter and queue information on a connected TV or display.
This Privacy Policy explains what information the App processes and how it is used.
1. Information We Process
SmartCounter Display may process the following information when the application is connected to a SmartCounter account:
- Counter ID
- Counter number
- Company ID
- Company logo
- Authentication token
- Secret key or pairing credential
- Display/device configuration
- Connection and synchronization status
- Counter and queue information required to display the service
The exact information processed depends on the configuration provided by the business using SmartCounter.
2. How We Use Information
Information is used only as necessary to operate SmartCounter Display, including to:
- Authenticate and register the TV display.
- Connect the display to the appropriate business account.
- Display counter and queue information.
- Synchronize information with the SmartCounter service.
- Maintain the connection between the display and our servers.
- Detect connection or synchronization problems.
- Maintain and improve the reliability of the App.
3. Information Stored on the TV
SmartCounter Display may store certain information locally on the Android TV device, such as:
- Authentication information
- Counter information
- Company information
- Display configuration
This information allows the display to remain connected to the configured SmartCounter account without requiring pairing every time the application starts.
4. Network Communication
The App communicates with SmartCounter backend services over a network connection.
Information transmitted may include authentication information, counter configuration, company information, connection status, and counter/queue information required to provide the service.
The App does not intentionally transmit unrelated personal information.
5. Device Information
SmartCounter Display may process technical information required to operate and communicate with the display device.
This may include information such as network connectivity and device/application configuration.
We do not use the App to track the physical location of the TV.
6. Personal Information
SmartCounter Display is primarily a business display application.
The App does not intentionally collect sensitive personal information from TV viewers.
If the SmartCounter service displays information that may contain personal information, that information is provided and controlled by the business using the SmartCounter service.
7. Data Sharing
We do not sell or rent personal information.
Information may be processed by service providers that help us operate SmartCounter, including hosting, infrastructure, networking, and communication providers.
We may disclose information when required by applicable law or when necessary to protect our rights, users, services, or infrastructure.
8. Data Security
We take reasonable technical and organizational measures to protect information processed by SmartCounter Display.
However, no electronic storage or network transmission method can be guaranteed to be completely secure.
9. Data Retention
Information is retained for as long as necessary to provide the SmartCounter service and maintain the connection between the TV display and the associated business account.
When information is no longer required, it may be deleted or securely disposed of in accordance with our operational and legal requirements.
10. Uninstalling the App
Uninstalling SmartCounter Display removes the application's locally stored data according to the behavior of the Android operating system.
Information stored on our servers may remain associated with the business account until it is deleted according to our data retention practices.
To request server-side data deletion, contact us using the information below.
11. Children's Privacy
SmartCounter Display is intended for business use and is not specifically directed toward children.
The App does not knowingly collect personal information from children.
12. Third-Party Services
SmartCounter Display may use third-party infrastructure or services necessary to operate the App and SmartCounter backend.
These providers may process information only as necessary to provide their services.
Third-party providers maintain their own privacy policies and terms.
13. Your Rights
Depending on applicable law, you may have rights regarding personal information processed by SmartCounter, including rights to:
- Request access to applicable personal information.
- Request correction of inaccurate information.
- Request deletion of applicable information.
- Request information about how information is processed.
If the SmartCounter Display is managed by a business or organization, requests concerning account or business data may need to be directed to that organization.
14. Contact Us
If you have questions about this Privacy Policy or SmartCounter Display's data practices, contact:
We may update this Privacy Policy from time to time. Any changes will be reflected by updating the "Last Updated" date above.